EMAIL US:

info@bromleyplumbersltd.co.uk

CALL US:

07903 649 294

 

 

 

COMPLAINTS POLICY

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Our Procedure

Either call us on 07903 649 294

Or write to us at Bromley Plumbers Ltd, Bromley, Nelson Road, Greater London, BR2 9NP
(please request proof of receipt if posting)

Or email us info@bromleyplumbersltd.co.uk

We aim to respond within days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 981 2929.

Why Us?

Fully Trained and Certified
Competitive Pricing Policy
Wide Service Coverage
Experienced within the Trade

Services

Plumbing Specialists
Heating Solutions
Repairs and Replacements
Drainage Solutions

Address

Contact Us

© 2017 Bromley Plumbers Ltd | Registered in England and Wales. Registered Office Address: 112 Main Road, Sidcup, DA14 6NE. Trading Address: 40 Parkfield Way, Bromley, BR2 8AF. UK Company Registration: 10708023 | Terms and Conditions | Complaints Policy

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